Information Update regarding the Leamington Kinsmen Recreation Complex Closure and Cancellations due to COVID-19

Posted on Friday March 27, 2020

 

 

To help limit the spread of COVID-19, the Municipality of Leamington closed the Leamington Kinsmen Recreation Complex (LKRC) to the public on Monday, March 16, 2020 until further notice.

LKRC membership and program cancellation information is as follows:

Fitness Memberships:

  • All membership payments have been suspended effective March 16.
  • All paid in full memberships will be put on hold until the LKRC reopens and expiry dates will be extended accordingly. However, if a membership was set to expire on March 20, 2020, the membership would only be extended for five days.
  • Personal training and small group training appointments are cancelled and will be rescheduled when the LKRC reopens.

Aquatic and Youth Programming:

  • All participants of the Winter 2 session will receive a credit on account for the classes missed between March 16 and April 19. Please note: Class was not scheduled during March Break (March 16-22), Good Friday or Easter Sunday. This was accounted for at the time of registration and you were not charged for a class during these dates.
  • Swimming report cards will not be provided, as the session had not progressed enough. Progress will be noted for the next instructor. 
  • Bronze Medallion will resume once the facility is reopened, with an additional class to refresh on topics covered before the closure. If unable to attend new dates, credits/refunds will be considered.
  • Red Cross Water Safety Instructor Course participants have been contacted.  Participants are to continue with online learning and course dates will be updated as needed once programming resumes. If unable to attend new dates, credit/refunds will be considered.

Adult Programming, Red Cross – Stay Safe, and March Break Day Camp:

  • Refunds have been processed for adult programming (First Aid, Health Track) in the form of original payment. Credit card refunds have been processed, debit and cash payments will be returned via cheque.
  • Refunds have been processed to ‘Red Cross - Stay Safe' registrants in the form of original payment. Credit card refunds have been processed, debit and cash payments will be returned via cheque.
  • Refunds have been processed for March Break Day Camp participants in the form of original payment. Credit Card refunds have been processed, debit and cash payments will be returned via cheque.

Room Rentals and Birthday Parties:

  • All room rentals and birthday parties at the LKRC are cancelled. Customers have been contacted and refunds processed for all bookings until April 6.
  • We are not accepting rental requests/bookings of any kind at this time including room, sports fields, parks, pool, ice etc.

Spring Registration:

  • Spring registration is cancelled at this time. The Municipality will provide details once the LKRC reopens.

All refunds will be processed as quickly as possible and typically take four to six weeks to prepare. Please be patient as we are processing a high volume of refunds and credits. Please note that credits applied to accounts may be used for any LKRC program within 12 months of the LKRC reopening. Please direct questions to complex@leamington.ca or 519-322-2337.

© 2020 The Municipality of Leamington 111 Erie Street North, Leamington, Ontario N8H 2Z9

Phone: 519-326-5761
Fax: 519-326-2481
Email: General Information

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