Accessibility

The AODA applies to the public, private, and not-for-profit sectors. This means businesses and organizations with more than one employee are required to comply with accessibility standards in five areas, including:

• Customer Service - To help remove barriers for people with disabilities so they can access goods, services or facilities.
• Transportation - To make it easier for everyone to travel in the province.
• Employment - To help make hiring and employee support practices more accessible.
• Information and Communications - To help organizations make their information accessible to people with disabilities.
• Design of Public Spaces - To help organizations make new and redevelop outdoor public areas accessible.

Accessibility Committee 

The Accessibility of Ontarians with Disabilities Act, 2005 (AODA), is a law passed by the Ontario legislature that allows the government to develop specific standards of accessibility and to enforce them. The standards are made into laws called regulations, and they provide the details to help meet the goals of the AODA. The AODA is the foundation on which the standards are built.

The purpose of the accessibility standards is to move organizations in Ontario forward on accessibility. The standards will set requirements in a number of key areas and will be reviewed at least every five years. New requirements may be added. Ontario will move step by step towards accessibility that is widespread and commonplace. The goal of the Act is to make the Province of Ontario completely accessible by 2025.

Businesses and organizations that provide goods and services to people in Ontario will have to meet certain accessibility standards in five important areas of our lives.

Since 2004, all municipalities in the Province of Ontario have had a legal obligation under the AODA to prepare multi-year accessibility plans, which must outline an organization’s strategy to prevent and remove barriers and meet the requirements under the Integrated Accessibility Standard Regulation (IASR). 

• Leamington Multi-Year Accessibility Plan

plan shall identify the process for managing, evaluating and taking action on customer feedback.

• Leamington Transit Accessibility Plan 

•  Accessible Customer Service 

If you require information in an alternate format, please contact us at (519)326-5761, email us at clerks@leamington.ca, or fill out the Accessible Format Request Form. We will work with you to understand your specific accessibility needs and to provide you with the information within a reasonable timeframe.

The Municipality of Leamington is committed to provide Notice of Temporary Service Disruption when facilities, services or access to services are temporarily unavailable.

For planned disruptions, notice will be provided within a reasonable time in advance. For unplanned disruptions, notice will be provided as soon as possible.