MyLeamington

MyLeamington Logo

Welcome to MyLeamington, a new way to access municipal services that are important to you, all in one place.

Create an account to report an issue and track it with custom notifications and updates. 

Citizen portal phone image

  

MyLeamington is our new online experience for anyone who lives, works or plays in Leamington!

On MyLeamington, you can create an account to access a self-serve portal and personalize your online experience with the Municipality. Build your personal dashboard and add widgets like:

  • Report an issue and track the status
  • Pay for municipal services online
  • View engagement opportunities and have your say
  • View your water and wastewater bill and property tax balances

There are more widgets waiting for you on MyLeamington, and we will be adding more in the future. You don't need to sign up for a MyLeamington account to use our website.

Go to MyLeamington 

 

Sign up for a MyLeamington account

Ready to get started? All you need is an email address and a secure password. You can also sign up using your Google or Twitter account. Sign up today at: my.leamington.ca.

Create a MyLeamington Account

Step 1: Go to MyLeamington

You can access MyLeamington from the top right of any page on leamington.ca

Step 2: Create your account

Using email and password:

  • Click the ‘Sign me up!’ button at the bottom of the login screen
  • Enter your first name and last name
  • Enter your email and password 
  • Review and agree to the Terms and Conditions
  • Complete the reCaptcha verification
  • Click ‘Sign me up!’ 

Or

Use an existing social media account (Twitter or Google):

  • Click on the social media account you’d like to use.

Note: the social media platform may ask you to verify your social media account.

Step 3: Add your address to your account

You do not need to add an address to create or use a MyLeamington account.

If you choose to add your address, MyLeamington will automatically display property tax information related to your address.

To enter your address:

  • Enter house number, then start typing your street name and wait for the dropdown to populate/appear. Select your street name from the dropdown. (if applicable)
  • Click ‘Next’ 

If you do not want to add your address, click ‘Maybe later’. You must enter your address information for the "Property Tax" widget to show your information.

Step 4: Verify your account

If you are prompted to, check the email you used to sign up to verify your MyLeamington account.

  • If you do not see a verification email, check your spam or junk folder.
  • Click on the link in the verification email.
  • Now you’re ready to log in to MyLeamington!

How to save "MyLeamington" to the home screen of your phone

iPhone

  1. Go to My.Leamington.ca/login in your favourite mobile browser (you do not need to log in, but you may if you wish).

  2. Tap the "share" button at the bottom of your screen.
  3. Tap "Add to Home Screen."
  4. (optional) Edit the name of the shortcut.
  5. Tap "Add" in the top right corner to save to your home screen.

Android phone - Chrome browser

  1. Go to My.Leamington.ca/login in Chrome (you do not need to log in, but you may if you wish).

  2. Tap the 3 dots in the top right corner.
  3. Select "Add to Home screen."
  4. (optional) Edit the name of the shortcut.
  5. Tab "Add".  Another pop up will appear to confirm the action.  Tab "Add" to add to your home screen.

Android phone - Samsung Internet Browser

  1. Go to My.Leamington.ca/login in Samsung Internet Browser (you do not need to log in, but you may if you wish).
  2. Tap the 3 lines in the bottom right corner.
  3. Tap "Add page to +."
  4. Tap "Home Screen."
  5. (optional) Edit the name of the shortcut.
  6. Tab "Add".  Another pop up will appear to confirm the action.  Tab "Add" to add to your home screen.

Login to MyLeamington

Step 1: Go to MyLeamington

You can access MyLeamington from the top of any page on leamington.ca by clicking MyLeamington.

Step 2: Log in

Using email and password:

  • Enter the email and password you used to create your account on the login screen
  • Click ‘Login’

Or

If you created your account using an existing social media account (Twitter or Google):

click on the social media account you used.

Log out of MyLeamington

  1. Click on your profile icon (top right corner)
  2. Click on "sign out"

How to customize my dashboard

Move, remove or add widgets 

Follow the steps below to move, remove or add widgets.

Step 1: Log into MyLeamington

Step 2: Click on "Edit home screen" (on the upper right side of the screen) 

Option 1: Move a widget to a new location

Option 2: Remove a widget from your dashboard

Option 3: Add a widget to your dashboard

Set up your widget content

With many of the MyLeamington widgets, you can decide what information you would like to see. For example, you can choose which news items you want to see in the news widget.

  1. Click "View more" in a widget

  2. Click on "Settings"

  3. Current setting selections will appear with a check mark beside them.

  4. Click on an option to select or unselect it.

  5. Click on "Save"

You can choose to return to the dashboard or stay in settings to make changes to more widgets (from the list on the left side of the page).

How to add, remove or switch addresses

Add an address

Follow these steps to add an address:

  1. Click on your profile icon (upper right corner)

  2. Click on "Account"

  3. Under the "Property" tab, click "Add property" or "Add another property"

  4. Enter the details of the property:

    • The address name is optional. You can use it to identify between properties on your account (e.g. Home, Rental, Mom’s House)
    • Enter your house number, then enter the first letter of your street name in the street name box. Choose your street name from the dropdown menu.
    • Click "Save"

You can click on the Municipality of Leamington logo to return to your dashboard.

Remove an address

  1. Click on your profile icon (upper right corner)

  2. Click on "Account"

  3. Under the "Property" tab:

    • Click ‘Remove property’ under the property you would like to remove
    • Click ‘Save’

You can click on the Municipality of Leamington logo to return to your dashboard.

Switch between addresses

The widgets on your dashboard will display information related to the address shown in the upper right corner of your dashboard, including events, your ward council member, and facilities near you. If you have more than one address on your MyLeamington account, you can switch between addresses to view information about each address.

  1. Click "Switch property" under the address (upper right corner)

  2. Click on the address you want to see content for

  3. Click "Save"

You can click on the Municipality of Leamington logo to return to your dashboard.

How to change or reset your password

Reset your password

Follow these steps to reset your password. 

  1. On the MyLeamington login screen, click "Forgot username or password"

  2. Enter the email address you used to create your MyLeamington account

  3. Click "Send"

  4. Check your email for a password reset link

    • If you don't see the email, please check your junk or spam folder

Change your password

  1. Log into MyLeamington

  2. Click on the profile icon (top right corner)

  3. Click "Account"

  4. Under the "Your information" tab, click "Change password"

  5. Enter your current password, then enter and confirm your new password, then click "save"

    • Your password must be at least 12 characters long and include three of the following elements: lowercase letter, uppercase letter, number and special character
  6. Use the new password the next time you log into MyLeamington

How to manage your notifications

Notification options

There are four options for MyLeamington notifications:

  1. App + Email (Daily Summary)
    • You will receive a notification in MyLeamington AND an email will be sent daily with a summary of notifications from all widgets with this notification setting
  2. (Default) App only
  3. App + Email (Immediate)
    • You will receive a notification in MyLeamington AND an email will be sent whenever we update or add new information to that widget
  4. No notifications
    • You will receive no notifications when there are changes in this widget

Manage your notifications by widget

Follow these steps to change your notifications for each widget:

  1. Click "View more" in a widget
  2. Click on "Settings"
    • Current notification settings for this widget will appear under "Would you like notifications?"
  3. Choose the notification type from the drop-down menu
  4. Click "Save"

You can choose to return to the dashboard or stay in settings to make changes to more widgets (from the list on the left side of the page).

Unsubscribe or change notification settings for all widgets

Follow these steps to change your notifications for all widgets at once:

  1. Click on the profile icon (top right corner)
  2. Click "Account"
  3. Click "Widget settings & notifications" 
  4. Click "All notification settings" at the top of the widget list
  5. Choose your preferred notification type from the drop-down menu
  6. Click "Save"

Contact(s)

© 2024 The Municipality of Leamington 111 Erie Street North, Leamington, Ontario N8H 2Z9

Phone: 519-326-5761
Fax: 519-326-2481
Email: General Information

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