Water

Outside front entrance of Leamington

Water and Waste Water Billing 

The Municipality of Leamington provides water and waste water billing services on a monthly basis. These services include issuing billings for water consumption and waste water charges, reading water meters, and handling requests to turn on or off water services.

Leamington residents have the opportunity to save $3.00/month by signing up for electronic billing.

Sign up for Electronic Billing Sign up for Pre-Authorized Payments

Moving in or out?

Learn how to read your bill
Click here to learn how to read your bill
Payment Options

Payment options include:

Pre-Authorized Payments

Pre-authorized payments are automatically withdrawn from your bank account on the due date. 

Pre-authorized payment forms submitted after the 15th of the month will begin the following month. Customers must make alternate payment arrangements when submitting this form between the 16th of the month and the due date.

Sign up for Pre-Authorized Payments
Online Payment

You can now pay your water and waste water bill online using Visa, MasterCard, Visa Debit and MasterCard Debit.

The Municipality will receive an instant notification of your water and waste water bill payment and will post it to your account on the next business day. At the time of payment, you will receive a confirmation number and an email confirming the receipt of payment for your records.

Please note that the Municipality's service provider, Datatel/Global Payments, charges a service fee for the use of its services to pay your water and waste water bill. The service fee to use your credit card is 2.5% and to use your debit card is 1.5%. The water and waste water payment and service fee will be reflected as two separate charges on your credit card statement, one from the Municipality of Leamington and another for the service fee from Datatel/Global Payments.

Privacy Statement:  Personal information is collected under the authority of the Municipal Act, 2001, P.S.O. c45, and will be used for the purpose of collecting water and waste water payments. Questions about the collection of this information can be directed to the Manager of Legislative Services/Clerk, Municipality of Leamington, 111 Erie Street North, Leamington, Ontario, N8H 2Z9, Telephone: 519-326-5761.

Please note: There is a fee to use this online payment option. The service fee to use your credit card is 2.5% and to use your debit card is 1.5%.

Pay your Water and Waste Water bill for a fee

Through your financial institution 

Through your financial institution using online banking, telephone banking or in person (payee is Leamington Water). 

Drop-box

Cheques can be placed in the drop-box located at the Queens Avenue entrance of the Leamington Municipal Building at 111 Erie St North. Please do not use cash.

Mail

Cheques can be made payable to the Municipality of Leamington and sent to 111 Erie Street N., Leamington ON N8H 2Z9. 

 
Water Billing Frequently Asked Questions (FAQ's)
How often will I receive a water/waste water bill from the Municipality?
All water/waste water customers will receive bills on a monthly basis. Payment is due 16 days after bills are issued. There is a 1.25% penalty for overdue balances. The Municipality charges this penalty on the first day of default and initiates the collection process.
Is there an option to receive an electronic bill for water/waste water from the Municipality of Leamington?

Yes. Customers have the option to sign up for an electronic bill. A PIN number that can be found on your paper bill will be required to enroll in electronic billing. By signing up for electronic billing, customers will receive a monthly $3 paperless bill discount. Once enrolled in electronic billing, customers will stop receiving a paper bill in the mail. Go to https://leamingtononline.ca to sign up.

A $3.00 paperless bill discount will be applied to all metered accounts until June 30, 2021.
How do I pay my water/waste water bill?
There are several different ways to pay your water/waste water bill including the convenience of pre-authorized payments. Enroll now to have your bill payment automatically withdrawn from your bank account on the due date.

Other payment options include:

  1. Through your financial institution using online banking, telephone banking or in person using the payee "Leamington Water".

  2. Drop-box – The after-hours payment box is located at the Queens Avenue entrance of the Municipal Building at 111 Erie Street North. Cheques can be placed in this box.  Please do not put cash or post-dated cheques in the drop-box.

  3. Mail – Cheques should be made payable to the Municipality of Leamington and should note the account number or include the top portion of the water/waste water bill. Mail should be sent to:

    111 Erie Street North

    Leamington, ON

    N8H 2Z9

     Please do not send post-dated cheques.

 4. Pre-Authorized Payments - Automatically withdrawn from your bank account on the due date.

 5. Online Payment - You can pay your water and waste water bill online using Visa, Mastercard,

     Visa Debit or Mastercard Debit.
I’d like to sign up for pre-authorized payments with the Municipality, but I am not able to complete the online form. How can I enroll?
The online form can be printed and returned to the Leamington Municipal Building with a void cheque. The information can be placed in a sealed envelope in the drop box located at the Queens Avenue entrance of the Municipal Building at 111 Erie Street North or be mailed to:

111 Erie Street North
Leamington, ON
N8H 2Z9

If you require further assistance, please contact us at 519-326-5761 ext. 1215 or email us at waterbill@leamington.ca
What are the water/waste water base charges for?
The base charge rates are a result of an approved rate study. These are approved by Council to cover the costs to operate and maintain municipal infrastructure for both water (maintenance of meters, hydrants, watermains and services) and waste water (waste water treatment and pump station costs). These costs include both capital, lifecycle replacement and annual operating expenses. 
Will equal billing (the same payment amount each month) be an option with the Municipality of Leamington? 
No, at this time, equal billing is not available.
Online Services

Online services are a convenient way for Leamington residents to view water and waste water billing information and make payments in a secure online environment anytime, anywhere from a computer or mobile device.

Login/Create your Account

Pay your Water & Waste Water Bill
Water Rates

Water rates are reviewed and approved by Leamington Council annually. 

2023 Rates
Change of Information

It is important that the Municipality has the most up-to -date contact information.  Update your mailing address or other contact information using the change of information form.

Change of Information Form

If you would like to authorize other individuals to access your water and waste water account information please use the water and waste water account authorization form.

Authorization Form
Moving In or Out?

Moving In or Out? 

Customers are required to fill out a change of owner/resident form in order to request a final meter reading and/or set up a new account. 48 hours of notice must be given for a final read.

*You are responsible for consumption until final readings have been completed. 

*There is a $25.00 Account Setup Fee applied to all new accounts. 

Change of Owner/Resident Form
Request for Water Shut Off/Turn On
A request can be made to have water service shut off and/or turned on. There is a fee for each service that will be added to the water account. Requests for water shut off/turn on must be done at least 48 hours in advance by completing the “Request for Shut Off/Turn On” form. 

*NEW - As of January 1, 2023 water and waste water base charges will continue to be applied to all metered accounts whether they are connected or disconnected. 

Water Shut Off/Turn On Form
What Services does Leamington Water offer?

The Leamington Water Services department offers various services to customers including: leak detection assistance, water disconnects and reconnects, water meter reads, and municipal property locates. These services are provided at no charge, with the exception of disconnects and/or reconnects that are done for seasonal purposes.  These types of disconnects/reconnects are completed for a fee of $50, if done during regular business hours.  If you require a disconnect and/or reconnect for water service/plumbing repairs there is no charge.  Please complete the disconnect/reconnect form if you require this service

In addition to these regular services, the Water Services department also offers emergency appointments for leaks from a burst line or pipe and for reports of no water to the property.

It is very important that your contact information is up to date so that we can contact you if there is a leak on your property. Please fill out the change of information form to update any contact information.

The Water Services department can be reached at 519-326-4454 from Monday to Friday between the hours of 7:30AM until 4:00PM.  After hours calls should be directed to the emergency number at 519-326-9212.

 
Public Education

Lawn watering; restrictions are in effect from May to September annually. By-law 426-03 outlines the specific restrictions and additional tips can be found in the Union Water brochure.

Water conservation; water supplies are not endless. Everyone can play a part, at home, at school, or in the community, to protect and to conserve our water so that it will be sustained for future generations.

How can you help?

  • Take a 5 minute shower.
  • Don't leave the water running while you brush your teeth.
  • Use energy efficient dishwashers and low flow toilets.
  • Use rain barrels to collect rain water to water outdoor flowers.
Drinking Water Quality System

The Municipality's commitment to providing safe drinking water to its customers is confirmed by our Drinking Water Quality Management System Policy and Commitment and Endorsement. The municipal distribution system is audited annually and a Certificate of Registration is issued for the conformance to the Drinking Water Quality Management System Standard and applicable Acts and Regulations.

To review the Municipality's Annual Drinking Water Reports, Financial Plan and Rate Study visit the Publications, Plan and Reports page.
Contact Information
  • For all billing questions, move in or out requests and scheduling of water reconnects and disconnects contact water billing 519-326-5761 ext. 1215 8:30 AM - 4:30 PM
  • Leamington Water Service Office 519-326-4454 7:30 AM - 4:00 PM
  • Emergency Service Requests 519-326-9212 (24 hours)
  • Alternative Emergency Number 519-971-5058 (24 Hours)

  • Union Water Supply System 519-326-1668

Contact(s)

© 2020 The Municipality of Leamington 111 Erie Street North, Leamington, Ontario N8H 2Z9

Phone: 519-326-5761
Fax: 519-326-2481
Email: General Information

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