LTGO On-Demand Transit
Welcome to LTGO On-Demand Transit
Say hello to a new way of getting around Leamington!
The Municipality of Leamington has launched LTGO on-demand transit service which replaced its previous fixed-route service.
The LTGO on-demand service differs from conventional transit in that there is no fixed route or schedule, and buses are dispatched on a request-basis. This means more flexibility for our customers as they can book a ride when it’s most convenient for them.
Buses are only dispatched when and where they are needed, considering the shortest possible route. Getting from point A to point B is faster, easier and better for the environment.
Hours of operation
Starting Sunday, May 22, 2022, through to and including Labour Day:
- Monday through Friday from 6:00 AM to 9:30 PM
- Saturday, Sunday and holidays from 7:00 AM to 9:30 PM (including statutory holiday)
After Labour Day:
- Monday through Friday from 6:00 AM to 9:30 PM (excluding statutory holidays)
- Saturdays from 7:00 AM to 9:30 PM
Book a ride
Customers have the following three options to book a ride:
- Download the ‘Blaise Transit’ app from either the App Store or Google Play.
- Visit ride.blaisetransit.com
- Call an LTGO booking agent at 519-325-5960, Monday through Friday between 6:00 AM to 9:30 PM and Saturdays from 7:00 AM to 9:30 PM.
Book ahead to save time. Customers can book a trip up to seven days in advance, or a minimum of 45 minutes before their departure time if booking for a same-day ride. Once booked, the bus will pick up and drop off at pre-set locations throughout the Municipality.
Download the Blaise Transit App today
Fares
| Rider | Cost Per Ride | 30 Day Pass |
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| Adult | $3.00 | $65.00 |
| Senior 60+ | $2.50 | $55.00 |
| Student (Valid ID required) | $2.50 | $55.00 |
| Children under 12 (with Adult) | Free |
| Student ID |
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The type of student ID you need depends on whether you’re going to elementary, high, or post-secondary school. To get the discounted student fare, you must have a valid student ID or a government-issued photo ID (for youth only). Make sure to always carry applicable identification to show for fare inspection. Elementary and High School Students Are you 13- to 19-years-old? You must have a valid, current-year student ID from a Canadian school or a government-issued photo ID when travelling on LTGO. Post-Secondary Students Are you a full-time post-secondary student as defined by the post-secondary institution where you are enrolled and attending a program? You must have a student ID to pay the student fare. |
| Where and how to pay |
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Individual Rides
30-Day Pass
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LTGO bus stop locations
Have your say
We understand this is a big change for our transit customers, many of whom rely on transit to get around every day. Please share your feedback with us by visiting: letstalkleamington.com
Frequently Asked Questions
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Where does the service operate? |
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You can view the operating zone on the Blaise Transit app, along with the bus stops. All pick-up and drop-off stops are located within the zone limits. |
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How much does each trip cost? |
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Where and how do I pay? |
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Individual Rides
30-Day Pass
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Can I bring my pet on the bus? |
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Pets:
Service Animals: Working animals assist persons with disabilities in our community. A working animal is allowed on board under the following circumstances, and documentation must be presented if requested by the driver:
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What are the operating hours? |
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The LTGO service operates Monday to Saturday, from 6:00 am to 9:30 pm. The LTGO service also runs Sundays and holidays from Victoria Day weekend (starting Sunday, May 22) through to and including Labour Day. You can be picked up or dropped off at any time within this timeframe. |
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I have reduced mobility. Can I request a ride? |
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Absolutely! On the app, select the reduced mobility option and the system will know to pick you up and drop you off at the bus stop closest to both your origin and your destination. |
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| Can I modify or cancel a trip? | |||||||||||||||
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Once accepted, a booking cannot be modified in the app. But you can cancel a trip before departure and submit a new request. |
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Am I guaranteed to receive a trip at the time I requested? |
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The system will provide you with a trip within a short period of your requested time but never earlier or later than the limiting time indicated in the request. |
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I don’t have a smartphone. Can I still book a trip? |
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You sure can! Beginning May 2, 2022, you can use the web app to book online at ride.blaisetransit.com or call LTGO Customer Service at 519-325-5960 to book over the phone. |
Contact(s)
