The refund policy does not apply to subsidized registrations.
Refunds will be processed upon written request for facility bookings, program registrations and memberships in accordance with the following policy:
- A full refund will be made upon cancellation of a class or activity by the Municipality of Leamington. Refunds will not be possible in the event of an unexpected situation such as inclement weather, power failure, building evacuation, mechanical difficulties, or emergency pool maintenance (inclusive of pool fouling).
- The Municipality of Leamington reserves the right to close the facility for maintenance or repairs.
- Requests for refunds must be received in writing prior to the 3rd class of the session or before the expiry date of a membership. Refunds are calculated based on the date the Refund Request Form is submitted for consideration and the amount refunded will be prorated based on number of classes that have occurred or time already used.
- A Doctor's note must accompany any request for refund to memberships.
- Refunds for programs will be charged an Administration Fee of $15.
- Refunds for memberships will be charged an Administration Fee of $25.
- Please allow 2-3 weeks for the processing of refunds.
- "Make-up Classes" are not available for missed classes.
- Non-attendance and notification to an instructor does not constitute a notice of withdrawal.
The Municipality of Leamington reserves the right to cancel a class due to insufficient enrollment, so please register early.
Transfers
- Requests for transfers are based on class availability.
- Requests for transfers can be made at the front desk.